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Quality of Service

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Revision as of 22:16, 21 September 2020 by Kosterj1 (talk | contribs) (Quality of Service)

Quality of Service

The ALICE compute facilities are provided on a best-effort basis:

  • Availability. The ALICE resources are monitored during regular working hours during which incidents and user queries will be responded to and system maintenance will take place. Outside working hours, system and user support is done on a best-effort basis.
  • Integrity. The ALICE resources are monitored for its availability, performance, functionality and correctness of its operation.
  • Confidentiality. The ALICE resources must not be used for data that contains sensitive data (data identifiable to people), unless there is an explicit agreement with the university concerning the use of sensitive data.